The Kaufetronics S.R.O site is where you can fill in all your industrial electronic needs under one shelter. Kaufetronics S.R.O has two verticals within it, one an EMS service provider and the other one as specialised in find and buy hot-sale and hard-to-find inventory with competitive pricing and where you can rely on to purchase original and authentic Inventory. Our high-quality and professional team is dedicated to providing unrivaled services, offering customers quick and accurate finish procurement targets.
·      PCB Design and Guidance
·      PCB assembling and packing
·      Testing
·      500,000 SKUs Inventory
·      Shipment within 24-hours
·      Upto 1 Years Guaranty

Kaufetronics S.R.O’s operations ,from order entry through shipping ,have been fully ISO certified since 2022 and are re-certified on an annual basis.
·      Quality Policy
·      ISO9001:2015 Certificate of Registration

The resulting quality certifications, ISO9001:2015 and certificate of compliance on counterfeit electronic parts AS6081 are a proud reflection of our core business practices.
·      AS6081 Certificate of Registration
·      ISO9001:2015 Certificate of Registration

Although we accept quotation requests and orders anytime 24 hours a day, we provide quotations and process orders during business time.
Business Hours:
8:00am – 5:00pm CET (Monday – Thursday)
8:00am – 3:00pm CET (Friday)

1. Click the “register” button in the upper left corner of the homepage to enter the page of User Information.
2. Please fill out each item of this form, read the Kaufetronics S.R.O Private Policy and  Terms & Conditions Policy , then click “Register”.

» Please be sure to input the required information.

3. You will receive an e-mail that “Kaufetronics S.R.O. Email validation”.Click the link to activate your account.Once activated, you can log in with your registration ID and password, and enjoy membership rights and benefits

» Tips: Please enter more than six letters or digitals as the password of your preferred ID.

We will deliver the product you want immediately through the following simple Steps:
Create Your Cart -> Your assigned account manager will reach you via call/email-> Provide quotation and the product price will be added to your cart->Enter Shipping and Billing Address->Shipping method -> Payment Options -> Submit.

Please follow instructions displayed on the cart screen, and specify payment method and delivery destination to complete order.

» If you have special order instructions, please note them on the ordering pages.

» If you have any questions or experience any problems, please mail to our customer service representatives for assistance support@kaufetronics-sro.cz

» When ordering, please enter the purchased quantity on the Product Specification Information Page, which needs to be more than the minimum order quantity.

After confirming the order, you will receive an e-mail which is titled “Order confirmation from Kaufetronics S.R.O”. 

Order Status

Before signing and confirming the PI, you can contact your account manager to change the order details, such as delivery destination, splitting delivery, changing the delivery time, or designating a consolidated shipment for multiple orders.

Cancellations

Please be forewarned that orders cannot be canceled after signing the PI. This is considered as a final confirmation.
If cancellation is made before signing the PI, we will send you an e-mail notifying you that the cancellation has been completed. In this case, if you have already paid, we will refund the full amount to you.

If you did not receive the email, it may be due to the following reasons.
1. When ordering, I entered the wrong email address.
⇒ In this case, we can receive your order, and try to let you know, so please wait.
2. The order has not been finalized, so the order has not been confirmed (remains in the shopping cart). We have not received your order yet. Please try again.
3. The email cannot be easily transferred to the customer due to server maintenance by the service provider or it is in the spam folder. Gmail’s spam exclusion settings (for reference)

No. Even if you added a product to the shopping cart, the product is not secured until you complete your order. If you add a product to the shopping cart after logging in, it will be stayed in the cart. However, the price and delivery date may change. We recommend that you proceed to order placement as soon as possible after adding a product to the shopping cart.

Our inventory is constantly changing as we have orders daily, so sometimes there will be a delay in inventory status updates.

We try our best to update the inventory status in real time, but please note that some products may be sold out before you order.

Please purchase the products you need in time.

If our online inventory quantity does not meet your needs, please contact us.

We reserve the right to stop selling products without notice in advance and we do not guarantee that we will continue to hold the same products. Our technical staff will be happy to advise you on product specifications or any issues or seeking a replacement.

For safety measures, Upload BOMs and shared offline, directly to our sales representative. Instead of keying in part numbers one by one, you can send us the parts list to get stock info (quantities, multiple price breaks, availability/lead-Time, manufacturer, and other important information.) Within several minutes, you’ll receive a responses via email with corresponding match lists of available inventory and the opinion to download to desktop quotes. Inventory listings published to Kaufetronics S.R.O are refreshed as often as every 10 minutes and are current and are purchasable in real time.

Normally, the quote feedback will be given within 30 minutes to 24 hours (during working hours). We will answer as soon as possible, although there may be a period of extension.

Quotations are valid for two days from the date provided. However, since the products are not yet secured at the time of quotation, we may not be able to deliver the products according to the conditions described, as the inventory status might have changed. In such cases, we will inform you immediately.

» Please use it when purchasing multiple parts at once.

You can check the credits and its usage history in My account – Reward Credits.

For orders that are returned or cancelled due to the customer’s own reasons, the added credits will be deducted after the returned products or canceled orders are received.

The credits in your card are valid for One years from the date of your last purchase.
Membership registration on January 1st, 2024
→Credits got through purchase on January 2nd, 2024
→Credits will be valid untill January 2nd, 2025.

Reward point shall be used only for TT in advance, 25-75 before delivery, 50-50 before delivery and 75-25 before delivery. The credits cannot be used for NET term orders.

According to custom’s law in the destination country, you may be charged shipping taxes, VAT, port handling fees and other customs charges, which will be calculated as a percentage of the customs value of the goods. The taxes on goods are not being included in the price. Any taxes will be billed directly to you by the global carrier on your international shipment.

After you place the order, we will send the invoices and receipts to your email and provide receipts and invoices by supplying it with the product at the time of shipment.
If you need the detailed invoice information and tax ID of your order, please contact our customer service Edward.n@kaufetronics-sro.cz

» The delivery principle is like the above, except weekends and National Holidays.

» The following exceptions can cause orders to be reviewed before shipment. Most exceptions are cleared immediately but some may cause an order to ship one day later.

• If you provide any special instructions on your order
  
• Laking the required shipping information
  
• Payment default
  
• Testing needed.
  
• Import restrictions in some countries

» If you need to expedite the processing of the order, it is recommended to ship the goods through your own transportation account.

» If the product does not arrive after two week, please contact our service representative or check the order status if you are a registered member.

Once your order has been processed for shipment, you will receive an email advising you of the shipping status of your order and its tracking number, if applicable. When the tracking numbers are present, you can click on the link, and it will take you directly to the carriers’ website so that you can track your order.
Note: It may take up to 24 hours before carriers will display tracking information.
If you have any questions about shipping, please send us a note to the logistics@kaufetronics-sro.cz 

In normal conditions, express delivery needs 3-5 days, Registered mail needs 25-60 days. 

It is not possible to appoint a date of delivery. Please note that the delivery time will be affected by aspects such as a delivery address, area, the goods themselves, and some force majeure factors like traffic conditions and weather, so it may not be delivered at the appointed time.

I am in a hurry to find alternative models of discontinued products. Can you help me?
Our experienced engineers will help you find the right alternative or compatible product. Please provide the complete model, compatible type, and device’s usage scope.

Compatible types:
1. Fully compatible: Pinouts and functions are identical, do no need to replace the substrate.
2. Pin Compatibility: The pinouts are identical, but there are some differences in functionality.
3. Functional compatibility: Pinouts are different but functionally identical.
4. Similar items: Although the pinouts and functions are different, there are similarities.