Kaufetronics S.R.O

Here, you can learn about how to use and navigate into Kaufetronics S.R.O’s
website.

Kaufetronics S.R.O is an online electronic components store. Founded in 2021, we now serve customers all over EU and specialize in offering a wide range of obsolete and common-used electronic parts with 500,000+ SKUs. We also provide EMS service, line cards, inventory, and purchasing.

The Kaufetronics S.R.O site is where you can fill in all your industrial electronic needs under one shelter. Kaufetronics S.R.O has two verticals within it, one an EMS service provider and the other one as specialised in find and buy hot-sale and hard-to-find inventory with competitive pricing and where you can rely on to purchase original and authentic Inventory. Our high-quality and professional team is dedicated to providing unrivaled services, offering customers quick and accurate finish procurement targets.

  • PCB Design and Guidance
  • PCB assembling and packing
  • Testing
  • 500,000 SKUs Inventory
  • Shipment within 24-hours
  • Upto 1 Years Guaranty

Kaufetronics S.R.O's operations ,from order entry through shipping ,have been fully ISO certified since 2022 and are re-certified on an annual basis.

  • Quality Policy
  • ISO9001:2015 Certificate of Registration

The resulting quality certifications, ISO9001:2015 and certificate of compliance on counterfeit electronic parts AS6081 are a proud reflection of our core business practices.

  • AS6081 Certificate of Registration
  • ISO9001:2015 Certificate of Registration

Although we accept quotation requests and orders anytime 24 hours a day, we provide quotations and process orders during business time.
Business Hours:
8:00am - 5:00pm CET (Monday - Thursday)
8:00am - 3:00pm CET (Friday)

Register at
Kaufetronics S.R.O

While not required to order online, there are many advantages to having a Kaufetronics S.R.O account, such as:

  • Track shipments
  • Reorder a previous order
  • Get current order status
  • View Orders with open Lines
  • View Shipment History
  • View order History
  • View an Invoice or account statement
  • Customize your need
  • Modify personal information
  • Use our support tools such as Upload BOMs tool and Submit RFQs, etc.

All of these features will enhance your experience on Kaufetronics S.R.O

1. Click the “register” button in the upper left corner of the homepage to enter the page of User Information.

2. Please fill out each item of this form, read the Kaufetronics S.R.O Private Policy and  Terms & Conditions Policy , then click “Register”.

  • PCB Design and Guidance
  • PCB assembling and packing
  • Testing
  • 500,000 SKUs Inventory
  • Shipment within 24-hours
  • Upto 1 Years Guaranty

3. You will receive an e-mail that “Kaufetronics S.R.O. Email validation”.Click the link to activate your account.Once activated, you can log in with your registration ID and password, and enjoy membership rights and benefits

Make an order

For security reasons and to have a personnel assistance all our orders are executed offline, but we also accept online orders as part of our customer-focused philosophy.

  1. By the Internet: www.kaufetronics-sro.cz. Prepare and add items to cart 24 hours a day, 7 days a week, 365 days a year. We recommend adding items to the cart, and Kaufetronics S.R.O will assign an account manager specifically for every individual customer. The representative will reach back with order details to ensure product availability for placing an order with us.
  2. By Mail: We acknowledge that some customers are unable to add items to cart if they are not registered. If you'd like to submit your purchase orders via email, please send a note to contact@kaufetronics-sro.cz. One of our account managers will assist you.

We will deliver the product you want immediately through the following simple Steps: Create Your Cart -> Your assigned account manager will reach you via call/email-> Provide quotation and the product price will be added to your cart->Enter Shipping and Billing Address->Shipping method -> Payment Options -> Submit.

Please follow instructions displayed on the cart screen, and specify payment method and delivery destination to complete order.

After confirming the order, you will receive an e-mail which is titled “Order confirmation from Kaufetronics S.R.O”. 

Registered users can check the order status by logging in to My Account -> Order status, which is very useful when buying the same items again. Non-register users can check the status of their order by contacting our customer service staff directly.

Order Status:

Order Status

Before signing and confirming the PI, you can contact your account manager to change the order details, such as delivery destination, splitting delivery, changing the delivery time, or designating a consolidated shipment for multiple orders.

Cancellations

Please be forewarned that orders cannot be canceled after signing the PI. This is considered as a final confirmation. If cancellation is made before signing the PI, we will send you an e-mail notifying you that the cancellation has been completed. In this case, if you have already paid, we will refund the full amount to you.

MOQ means the Minimum Order Quantity required to purchase each parts.

Depending on the product, you need to purchase at least one or more units. In such cases, please enter the requested quantity that is the same as or more than the MOQ on the shopping cart screen.

If you did not receive the email, it may be due to the following reasons. When ordering, I entered the wrong email address. ⇒ In this case, we can receive your order, and try to let you know, so please wait. The order has not been finalized, so the order has not been confirmed (remains in the shopping cart). We have not received your order yet. Please try again. The email cannot be easily transferred to the customer due to server maintenance by the service provider or it is in the spam folder. Gmail's spam exclusion settings (for reference)

No. Even if you added a product to the shopping cart, the product is not secured until you complete your order. If you add a product to the shopping cart after logging in, it will be stayed in the cart. However, the price and delivery date may change. We recommend that you proceed to order placement as soon as possible after adding a product to the shopping cart.

Our inventory is constantly changing as we have orders daily, so sometimes there will be a delay in inventory status updates.

We try our best to update the inventory status in real time, but please note that some products may be sold out before you order.

Please purchase the products you need in time.

If our online inventory quantity does not meet your needs, please contact us.

We reserve the right to stop selling products without notice in advance and we do not guarantee that we will continue to hold the same products. Our technical staff will be happy to advise you on product specifications or any issues or seeking a replacement.

Request a quote

Log in and Select the “Support” in the home page navigation bar and enter submit RFQs page. Search the full serial electronic parts’ number online , add them to the cart, and and wait for the online update to submit the order. Quick Quote: Email quote or contact our sales persons via the online chats at the bottom-right corner of the page. *If you can’t find the online price, you can request it by clicking the "Quote Request" button. *You can also directly click CONTACT US at the bottom of the product’s introduction page to enquiry without registration. &If you have a long-term purchase demand for the goods, or need to make a bulk purchase, please contact our sales staff to get a relatively preferential price. *Please provide the following items when enquiring, which will improve the accuracy and speed of the quotation. Part numbers, Manufacturers, Quantity, Do you need RoHS or Lead-free? ,Whether the current product is a discontinued product, If you need designated date code parts?

For safety measures, Upload BOMs and shared offline, directly to our sales representative. Instead of keying in part numbers one by one, you can send us the parts list to get stock info (quantities, multiple price breaks, availability/lead-Time, manufacturer, and other important information.) Within several minutes, you'll receive a responses via email with corresponding match lists of available inventory and the opinion to download to desktop quotes. Inventory listings published to Kaufetronics S.R.O are refreshed as often as every 10 minutes and are current and are purchasable in real time.

Normally, the quote feedback will be given within 30 minutes to 24 hours (during working hours). We will answer as soon as possible, although there may be a period of extension.

Quotations are valid for two days from the date provided. However, since the products are not yet secured at the time of quotation, we may not be able to deliver the products according to the conditions described, as the inventory status might have changed. In such cases, we will inform you immediately.

Share your BOMs table (Bill of Materials) , and you can get a quote immediately or within 24hours (with price and delivery date).It simplifies and efficiently carries out troublesome tasks such as searching for parts, selecting inventory, and purchasing parts one by one. By sharing a bill of materials (BOM), you can search, select, and purchase parts in bulk.

Gift Points / Credits

If you register as a member of Kaufetronics S.R.O, the first order made by new users will be rewarded with a EUR 5 credit on their membership card. Meanwhile, every online shopping for EUR 1000 will receive a EUR 50 reward, and you can get corresponding discounts while using the credits. In addition, you can receive the information on special offer products through email magazines. Just register your name, email address, etc. Member registration does not require any registration fee or annual fee.

If you are a membership, please log in first. If you shop after logging in, you will receive the corresponding credits based on the fee you pay. 1000 credits = EUR 50

Here is an example of credits subsidy: If you purchase a total amount (including delivery costs) of EUR 4900, the subsidy will be 4*50=EUR 200. If you are a membership, you can use the credits at any time.

You can check the credits and its usage history in My account - Reward Credits.

For orders that are returned or cancelled due to the customer's own reasons, the added credits will be deducted after the returned products or canceled orders are received.

The credits in your card are valid for One years from the date of your last purchase. Membership registration on January 1st, 2024

→Credits got through purchase on January 2nd, 2024

→Credits will be valid untill January 2nd, 2025.

Reward point shall be used only for TT in advance, 25-75 before delivery, 50-50 before delivery and 75-25 before delivery. The credits cannot be used for NET term orders.

Payment

The payment method can be chosen from the four methods shown below:

TT in advance (bank transfer),25 against PI and 75 before delivery, 50 against PI and 50 before delivery, 75 against PI and 25 before delivery, Credit account, Net 0, NET 3, NET 7, NET 15, NET 30 and PayPal.  

According to custom’s law in the destination country, you may be charged shipping taxes, VAT, port handling fees and other customs charges, which will be calculated as a percentage of the customs value of the goods. The taxes on goods are not being included in the price. Any taxes will be billed directly to you by the global carrier on your international shipment.

After you place the order, we will send the invoices and receipts to your email and provide receipts and invoices by supplying it with the product at the time of shipment.

If you need the detailed invoice information and tax ID of your order, please contact our customer service Edward.n@kaufetronics-sro.cz

Shipping

Customers can choose industry-leading freight companies, including DHL Express WorldWide Service, FedEx International Priority, UPS Worldwide Express Saver and Registered Mail.No shipment handling charges be included.

You can select whether to charge to a shipping account or to charge the Kaufetronics SRO shipping account by accepting the prefixed cost at the time of order. All relevant shipping and tracking information, including airway bill numbers, is provided automatically upon shipment of each purchase.

It may cost extra fees (40-80 EUR) for delivery in those areas.

Orders placed after the cut-off times or on weekends (including public holidays) will begin processing the next business day. All of the in-stock components will be shipped within 24 hours.

Kaufetronics S.R.O’s warehouse is open and staffed Monday through Thusday 8 am to 5 pm and on Friday 8 a.m. to 3 p.m CET, subject to holidays. Orders are shipped only on these business days. Orders and correspondence received on Saturday and Sunday will ordinarily be addressed/shipped on the following Monday and included in that day's business. *Please be forewarned that the expected ship date for the quoted product may vary depending on the status of delivery from the progress of shipping. 

Once your order has been processed for shipment, you will receive an email advising you of the shipping status of your order and its tracking number, if applicable. When the tracking numbers are present, you can click on the link, and it will take you directly to the carriers' website so that you can track your order.

Note: It may take up to 24 hours before carriers will display tracking information. If you have any questions about shipping, please send us a note to the logistics@kaufetronics-sro.cz 

In normal conditions, express delivery needs 3-5 days, Registered mail needs 25-60 days. 

It is not possible to appoint a date of delivery. Please note that the delivery time will be affected by aspects such as a delivery address, area, the goods themselves, and some force majeure factors like traffic conditions and weather, so it may not be delivered at the appointed time.

Return and Warranty

All goods will undergo Pre-Shipment Inspection (PSI), selected at random from all batches of your order to do a systematic inspection before arranging the shipment.

If there is something wrong with the product we delivered, we will accept the replacement or return of the product only when all of the below conditions are fulfilled: 

  • There are any problems with the product we delivered, such as a deficiency in quantity, delivery of wrong items, and apparent external defects (breakage and rust, etc.), and we acknowledge such problems.
  • We are informed of the defect described above within 5 days after delivery of the product.
  • The product is unused and only in the original unpacked packaging.

Two processes to return the products:

  1. Inform us within 5 Days
  2. Obtain Requesting Return Authorizations

For more details about returning electronic components please see our Return Policy

Services

Our Customer Service Representatives are happy to help you place an order, and to help remedy any problems or answer any questions that may arise in connection with your order. You can contact our support team via live online chat, email, or phone. Please send email inquiries to support@kaufetronics-sro.cz. For phone inquiries, please call us at: +420 777610042. Live chat is available at the bottom of the page.

I am in a hurry to find alternative models of discontinued products. Can you help me? Our experienced engineers will help you find the right alternative or compatible product. Please provide the complete model, compatible type, and device’s usage scope.

 

Compatible types:

  1. Fully compatible: Pinouts and functions are identical, do not need to replace the substrate.
  2. Pin Compatibility: The pinouts are identical, but there are some differences in functionality.
  3. Functional compatibility: Pinouts are different but functionally identical.
  4. Similar items: Although the pinouts and functions are different, there are similarities.

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