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POST SALES SUPPORT
Post-Sales Support
At Kaufetronics S.R.O., our commitment to your satisfaction extends well beyond
the point of purchase. Our Post Sales
Support team is dedicated to ensuring that
you have a positive experience with our products and services. We are here to
assist you with any questions, issues, or additional needs you may have after your
successful order.
Post-Sales Support Services
Product Registration
Register with us to receive updates, warranty information, and personalized support.
Warranty Services
Learn about our warranty policies and get assistance with any warranty claims. We are committed to addressing any defects or issues covered under our warranty terms.
Repairs and Replacements
If you encounter any problems with your product, our support team will guide you through the process of repairs or replacements to ensure minimal disruption to your projects.
Technical Assistance
Our technical support team is available to help you troubleshoot any issues, provide guidance on product usage, and answer any technical questions you may have.
Software and Firmware Updates
Stay informed about the latest software and firmware updates for your products. Our team will assist you with the update process to ensure your products are running optimally.
Spare Parts and Accessories
Need additional parts or accessories? We can help you find and order the right components to complement your purchase.
Training and Resources
Access a wealth of resources, including user manuals, video tutorials, and knowledge base articles, to help you get the most out of your products.
How to Reach Us
Our Post-Sales Support team is here to assist you through various channels. Choose the one that best suits your needs:
Email Support
Send us an email at support@kaufetronics-sro.cz with your query, and our team will get back to you within 24 hours.
Phone Support
Call us at +420 777610042 to speak directly with
a technical support representative. Our phone
support is available
[Mon-Thu - 8AM - 5 PM, Fri -
8 AM to 3 PM].
Live Chat
Use our live chat feature on the website to get instant support from our technical experts during business hours.
Support Ticket
Submit a support ticket through our online portal, and track the status of your inquiry as our team works to resolve it.
THANK YOU FOR
Choosing
Kaufetronics S.R.O.
We are dedicated to providing you with exceptional post-sales
support to ensure your continued satisfaction and success
with
our products.